Visit Us

We are open for “drop-in” personal callers during the following times:

Monday	10.00 am – 1.00 pm  and  4.00 pm – 6.30 pm
Tuesday	10.00 am – 1.00 pm  and  2.00 pm – 4.00 pm
Wednesday	10.00 am – 1.00 pm  and  2.00 pm – 4.00 pm
Thursday	10.00 am – 1.00 pm  and  2.00 pm – 4.00 pm
Friday	10.00 am – 1.00 pm

You do not need an appointment and you will be able to see an adviser when you drop-in.

If we are unable to fully deal with your issues in one visit then we will make an appointment for you to return.

If you are unable to visit our office you can get advice by telephone or by using our Email Advice page. You can also see one of our advisers at our Outreach locations (see below).

How to find us

Car Parking

We do not have a public car park. Please note that the small car park next to Bossard House is private and for the use of permit holders only.

However Citizens Advice clients can use the disabled spaces in this car park if they display a blue badge.

Any vehicle left in this car park without displaying a valid permit may receive a penalty notice.

Parking facilities are available in the multi-storey car park (fee payable) which is just behind Bossard House.

We are located on the ground floor in Bossard House on West Street in Leighton Buzzard.

Bossard House is  a “Help in one Place” facility.

The building is shared by Citizens Advice and

Central Bedfordshire Council Customer Services
Jobcentre Plus
Registration Service
Voluntary and Community Action 
Volunteer Centre

Citizens Advice has its own entrance directly from West Street and another from the Central Bedfordshire Council Customer Service / Jobcentre Plus area which is also located on the ground floor. Both entrances are wheelchair accessible.

Outreach Locations

If you are a patient at Bassett Road Surgery then you can arrange to see an adviser at the surgery – please contact the surgery direct.

If you use the Teenage Advice Centre (TACTIC) then you can arrange to see an adviser at the centre – please contact TACTIC direct.