Visit Us

We offer an emergency drop-in service, but this is subject to staff availability – you’re welcome to drop off forms or documents during these times.

If you struggle to communicate on the phone, and need to visit us in person, please drop-in.

If you need to speak to an adviser face to face, we also offer in-person appointments, which must be booked.

To arrange an appointment, please contact us by phone 01525 373878 or e-mail, click here.

Car Parking

We do not have a public car park. Please note that the small car park next to Bossard House is private and for the use of permit holders only.

Any vehicle left in this car park without displaying a valid permit may receive a penalty notice.

Parking facilities are available in the multi-storey car park (fee payable) which is just behind Bossard House.

This car park is a pay on arrival. Use ground floor pay machines or Pay via Pay by Phone app.

We are located on the ground floor in Bossard House on West Street in Leighton Buzzard.

The building is shared by Citizens Advice Leighton-Linslade, Jobcentre Plus and Bedfordshire police.

Citizens Advice has its own entrance directly from West Street which is also located on the ground floor and is wheelchair accessible.

Please note that Central Bedfordshire Council Customer Services are no longer based in Bossard House.  The Registrar Office is now also available in the Library by appointment.  Please telephone Central Bedfordshire Council Customer Services on 0300 300 8300 for further information.

Please note that Central Bedfordshire Council Customer Services have moved from the building and are now located in the Library. The  Registrar Office is now also located in the Library.

Outreach Locations

If you are a patient at Bassett Road Surgery then you can arrange to see an adviser at the surgery – please contact the surgery direct.

If you use the Teenage Advice Centre (TACTIC) then you can arrange to see an adviser at the centre – please contact TACTIC direct.