Benefits
Citizens Advice helps you to:
Find Out What You Can Claim
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Use benefits calculators to check what you’re entitled to (e.g. Universal Credit, PIP, Carer’s Allowance).
You can use either the Policy in Practice or the Entitledto benefits calculator for a detailed overview of what you might get.
Use the Policy in Practice benefits calculator.
Use the Entitledto benefits calculator.
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Your eligibility depends on things like income, savings, health, family situation, and work status.
Apply for Benefits
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Most applications are online, but Citizens Advice can help you complete forms or make calls.
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Make sure you have the right documents (ID, payslips, rent details, etc.).
Deal with Problems
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Help if your claim is delayed, stopped, or reduced.
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Support with overpayments, sanctions, and appeals.
Challenge Decisions
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You can ask for a Mandatory Reconsideration if a benefit is refused or incorrect.
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If needed, they can help you appeal to an independent tribunal.
Get Extra Support
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Help accessing emergency funds, food banks, or local welfare schemes.
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Advice on managing debts and budgeting alongside benefit claims.
We offer free, confidential support in person, online, and by phone: Contact Us