Tell us what you think about our service
Help us to improve …

Whether you’ve had a good experience or we haven’t managed to resolve your issue, let us know.
Give an outline of what the issue is and we’ll talk it through with you and do our best to learn from it.
We aim to give you the best service possible but sometimes we may not be perfect. We have a complaints procedure if you are not happy with us.
You can download our Complaints Leaflet![]()
Or you can telephone 01525 373878 to ask for a leaflet to be posted to you. You can also pick up a leaflet from our reception area in Bossard House.
The above file is in pdf format. If you do not have Adobe Reader installed you can download it for free by clicking here.
